Compelling & Efficient Surveys
to Satisfy Customers
Stay in touch with customers and keep them involved throughout their journey ensuring that it is the right time and the correct channel.
The Most Appreciated Survey Product of 2019
Review Matters Surpasses SurveyMonkey & Google Forms
# First Class User Experience
# Highly Rated by Users
# Prepared for the Perfect Results
Review Matters Evaluates Experiences of Your Customers Flawlessly That You Offer Consistently at Every Point of Contact
Ensure Your Listings are Rational & Logical
In case you make any changes for your business like name, phone number or address, it is automatically synced by Review Matters for all 50+ web partners including but not limited to Facebook, Bing, Yahoo and Google thus making it simple for search engines to locate you.
Measure Customer Satisfaction from All Possible Angles to Promote Loyalty
‘Scan Your Business’ is a free customer satisfaction measuring tool of Review Matters that has the capability to evaluate your online performance determining your overall report. At a glance you can gauge your reviews, listings and ratings over more than 300 sites and also can figure out how to compete your rivals.
Review Matters assists in not only fixing and amplifying your online presence but also constantly scans and updates in real time.
Increase revenue generation through business surveys
With Review Matters customers find it quite simple to leave feedback, thus converting surveys into reviews.
All responses are reported in comprehensible form in any way either by location, question or over time to clearly recognize new trends and attitudes with the help of progressive reports, surveys and customizable dashboards.
Fasten the Knot on Feedback
The automatic ticketing procedure of Review Matters immediately sends you an alert regarding dissatisfied customers. You can instantly resolve their problem and bring them into the circle of happy customers
Administer Surveys through Every Channel
Get in touch with your customers in their own space. Make use of SMS, email or social media to send surveys with a single click.
Take Advantage of Messenger to Boost Responses
Chat with customers through Messenger to get engage with them and send them text messages with survey requests. Use a single click approach with custom templates or defaults.